Roadmap
This page is about plans, in the future tense. What is on the What it does page works today. We state an order, not dates.
- 1
Phone line.
Kolli answers the call in Hungarian and files a ticket. Speech recognition over a phone-quality line is already measured.
- 2
Mobile app with a built-in voice assistant.
The same conversation, from your pocket.
- 3
Industry packs.
Ready checklists and answers in one trade's vocabulary: debt collection, returns and complaints, claims, IT service providers, law firms, clinics, accountancies. Under evaluation: property management, utilities customer service, webshop support, logistics and shipment tracking.
- 4
Semantic search over the knowledge base.
More matches, the same approval rule: Kolli still speaks only approved sentences.
- 5
Learning from closed tickets.
What was solved once becomes a proposal for the knowledge base. A person approves.
- 6
The own-hardware edition with an update manager.
Versioned packages, release notes, rollback.
- 7
The morning operations agent.
Daily checks already run automatically for us. Next: the agent analyses, and performs the actions marked safe on its own.
- 8
English.
- 9
ISO certification.
Preparation under way.