Resources
Short pieces. Not marketing; what we learned along the way.
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Why a chatbot is not enough for support
The chatbot answers and stops. Support work starts where the chatbot ends: a complete ticket, a decision, a job done.
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The approval gate: why it, and not the AI, is the product
The AI prepares everything. A person decides. Why approval is a state, not a message, and why that is what makes the system trustworthy.
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Hungarian speech recognition over a phone line: what we measured
14.5 % word error rate on read Hungarian speech over a phone-quality line. What it means, what it does not, and why short words are the hard ones.